Warranty

At Novvita, we are committed to providing high-quality plumbing products designed for durability. Our warranty covers manufacturing defects under the following conditions:

Faucets
• 1-year warranty from the date of purchase against manufacturing defects.
• The warranty is valid only if the installation is performed by a certified master plumber.
Acrylic Products (Bathtubs, Shower Bases, and Tub-Shower Units)
• 1-year warranty from the date of purchase against manufacturing defects.
• Installation must be carried out by a certified master plumber for the warranty to be valid.
Shower and Bathtub Doors & Screens
• 1-year warranty from the date of purchase against manufacturing defects.
• Warranty eligibility requires installation by a certified master plumber.
Stainless Steel Sinks
• 1-year warranty from the date of purchase against manufacturing defects.
Toilets
• 5-year warranty on porcelain and internal tank components.
• 1-year warranty on the seat and installation hardware.
• The warranty covers replacement of defective parts only and does not include labor costs or product replacement fees.
Lavatories (Sinks)
• 1-year warranty from the date of purchase against manufacturing defects.

General Conditions
• The warranty does not cover damages due to improper installation, misuse, negligence, or normal wear and tear.
• A proof of purchase and installation by a certified professional (where applicable) may be required for any warranty claim.
• The warranty applies to products purchased and installed in Canada. For information regarding coverage in the United States or internationally, please contact our customer service team.
We take pride in the quality and durability of our products and are committed to providing you with reliable service.